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SHIPPING & RETURNS

SHIPPING POLICY

We use third party vendors to send your parcel. You will receive a tracking notification once it has been sent. 

RETURN & EXCHANGE POLICY

If you are unhappy with the product, if it has spoiled or is in any way unsatisfactory we will provide a refund upon return of the product(s). The client is however responsible for the shipping payment. It can be sent via Paxi, Pudo or Postnet. Please send us an email and we will attend to it soonest. 

 Please send us an email to carla@ovet.co.za.

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